At Door Charm Decor, we want you to be delighted with every purchase. If for any reason you are not satisfied with your order, we’re here to make the return process as smooth as possible.
Return Eligibility:
- Items may be returned within 30 days of purchase.
- Products must be in their original condition, unused, and with all tags and packaging intact.
Return Process:
To initiate a return, contact us at [email protected] with your order details. Our team will guide you through the process and provide return instructions.
Refunds:
Once we receive and inspect the returned item, we’ll issue a refund to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the item arrived damaged or defective.
If you have any questions or concerns, our team is here to help ensure a hassle-free return experience. Thank you for choosing Door Charm Decor!